ALL-IN-ONE FEEDBACK MANAGEMENT PLATFORM

Combine engaging forms with the best channels to reach your customers.

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Automate Customer Feedback

Get detailed insights from your smart dashboard & take immediate action.

GET DEMO
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ALL-IN-ONE FEEDBACK MANAGEMENT PLATFORM

Combine engaging forms with the best channels to reach your customers.

GET DEMO

Automate Customer Feedback

Get detailed insights from your smart dashboard & take immediate action.

GET DEMO
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What is Loop?

Loop is a multi-feature customer feedback management platform that helps you automate the feedback collection by creating an omnichannel experience for your customers with a real-time feedback reporting system. Loop generates detailed analytics & enables you to take prompt action. 

Feedback Management

Features

Choose from 20+ Query & Response types starting from Star ratings, smileys/emojis, multiple choice pre-set answers, customized comments and more response combinations are available.

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Multiple Response
Types

Our reports dashboard offers detailed reporting with advanced filters. The Net Promoter Score will help evaluate your improvement.

Real-time
Reporting System
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Take action fast & reduce your response time as Loop will notify you instantly when you receive a negative feedback from your customer.

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Get Notified on
Negative Feedback
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Choose from over 20+ query and response types, set your own theme colours and create system generated feedback forms that speak the language of your brand

Freedom to customise
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Discover real-time insights, listen to the voice of your customers and drill down key indicators to focus on areas with maximum impact and retain your loyal customers

Stay ahead with impactful insights
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Act swiftly on feedback responses that fall below expectations with multiple layers of escalation, and Incentivise your unhappy customers with offers to increase retention

Stay on top of every feedback response
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Trigger and Assign feedback tickets to create a centralised system of action to address tickets and close the loop with customers at the heart of your business

Ticketing System
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Grow, Analyse, Customise and Improve your business with Net Promoter Score that helps you decode and uncover loyalty insights that drive business growth

Net Promoter Score
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Over 68% of users believe that WhatsApp is the most convenient way of building excellent customer-centric experiences, and driving brands forwards in the digital age

Whatsapp based Feedback
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Why Choose Loop?

‣ Analyse sentiments of every customer via Customer Satisfaction Score.

‣ Seamlessly integrate with your CRM, POS, Customer App & Business App.

‣ Deploy interactive digital forms automatically.

‣ Get notified instantly when you receive a negative feedback.

‣ Analyse in detail and take a closer look into your customer’s mind. 

Feedback Tool

What can you do with Loop?

Listen to your Customers,
Get Answers,
Act Fast

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Listen to your Customers,
Get Answers,
Act Fast

GET DEMO
Play
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